PELAKSANAAN LAYANAN HAK TANGGUNGAN SECARA ELEKTRONIK (Studi di Kantor Pertanahan Kabupaten Tanjung Jabung Barat)

AGATA TRI PUTRI MARGARET, 17263050 / M (2021) PELAKSANAAN LAYANAN HAK TANGGUNGAN SECARA ELEKTRONIK (Studi di Kantor Pertanahan Kabupaten Tanjung Jabung Barat). Diploma thesis, Sekolah Tinggi Pertanahan Nasional.

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Abstract

Modernization of services with the implementation o-government carried out by the Ministry of Agrarian affairs and Spatial Planning / National Land Agency one of which is electronically integrated dependent rights services or known as HT-el services. HT-el service began in April 2020 and is a new service at the Land Office of Tanjung Jabung Barat Regency, in addition HT-el services also involve many parties such as PPAT, Creditors (Banks) as partners. As a new service and involving many parties, certainly can not be separated from the problems in its implementation, so it is necessary to conduct research on ht-el service mechanisms, problems faced and efforts in the settlement and response of the parties to HT-el services at the Land Office of Tanjung Jabung Barat Regency. The purpose of this research is to find out the mechanism of HT-el services, the problems faced and efforts in the completion and response of the parties to HT-el services at the Land Office of Tanjung Jabung Barat Regency. This research uses qualitative methods with a descriptive approach. The research method used in this research is a qualitative research method with a descriptive approach which with this research method researchers can see and understand the real conditions of the objects studied. The data collection techniques used in this research are interviews, literature studies and document studies. Data that has been obtained through interviews, literature studies and document studies then conducted data analysis by reducing, presenting data and inferring data. The results of this research found that the mechanism of HT-el services at the Land Office of Tanjung Jabung Barat Regency is still not fully carried out in accordance with the regulations, for example, there is still an HT-el certificate that is issued without going through the inspection process, the account is run by the non-owner of the account, the payment of the Deposit Warrant is carried out by the Bank (Creditor). Problems faced by the PPAT, Creditors and Land Office of Tanjung Jabung Barat Regency such as: network disruption in the HT-el system, application files uploaded by both the PPAT and Creditors are still not appropriate, the error of ratings due to validation done is not fully correct data, the online checking process cannot be done, because it has not validated the entire plot of land, The Resident Master Number of the Debitor or the consent party is not in accordance between the HT-el system and e-KTP, the deed code is not found on the HT-el system. The response of the parties to HT-el services is very good as seen from the perception of the parties to the implementation of HTel services, the attitude of the parties to the implementation of HT-el services, and the participation of the parties to the implementation of HT-el services. Keywords: E-government, HT-el Services, Land Deed Making Officer, Creditors

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